The open-source Intercom / Zendesk alternative — deployed, branded, and run for you. Own your data, with no per-seat fees.
Own your customer conversations.
Chatwoot is an open-source customer-support platform that pulls every customer conversation — live chat, email, WhatsApp, social, and more — into one shared inbox. Run it on your own infrastructure and your customer data stays with you.
Intercom and Zendesk price by agent seat and conversation volume, and the bill grows with your team. Managed Chatwoot gives you the same shared-inbox workflow for a flat monthly fee, so support headcount can grow without per-seat penalties.
Everything in the official build — managed and kept current by us.
Live chat, email, WhatsApp, Instagram, Facebook, Telegram, and SMS in one place.
Built-in AI can suggest replies and surface relevant past conversations for your agents.
Publish a self-service knowledge base so customers can answer their own questions.
Private notes, @mentions, labels, and assignment rules keep the team in sync.
Save common replies and auto-assign conversations to the right agents.
Measure satisfaction and conversation performance with built-in analytics.
You get the tool without the DevOps.
We install the official build on your infrastructure and brand it with your logo, colors, and domain.
SSL, access controls, and sensible hardening so it is production-ready from day one.
Automated backups so your data is safe and recoverable.
Health checks and monitoring keep it online without you watching it.
A real person to call when you need a change or hit an issue.
Add a Claude or Hermes automation layer on top via the official API — entirely separate from the app itself.
Flat and transparent. Annual prepay gets you roughly two months free.
Chatwoot is open source (MIT (core; the enterprise directory is left untouched)). We deploy the official build unmodified and brand it through its own settings — we don’t fork or patch the source. Your instance runs on your server with your data, and if you ever leave you keep the instance plus a runbook to carry on without us. Any AI or automation we add is a separate service that talks to Chatwoot through its official API.
Common questions about managed Chatwoot
Our team is here to help! Schedule a free consultation to discuss your specific needs and get personalized answers.
Book a call and we’ll stand up a branded Chatwoot on your infrastructure — and migrate your data if you have it.